Waste less time on Facebook — follow Brilliant.
×

Brillian^2 - I want to pay for it and I can't

Guys, it seems impossible to reach your team, therefore I'm writing it here.

I want to pay for B^2 but I'm having issues with stripe.

Who can help me?

Note by Fabio Fonseca
1 year, 11 months ago

No vote yet
1 vote

Comments

Sort by:

Top Newest

Hi @Fabio Fonseca -- what seems to be the issue with Stripe? Silas Hundt Staff · 1 year, 11 months ago

Log in to reply

@Silas Hundt @Silas Hundt When paying with a brazilian issued credit card (international) the transaction is converted to BRL, which is prohibited in Brazil. You must charge all brazilians in USD. According to our banking laws international transactions should be done in the country's own currency.

is that clear? Just turn off conversion for BRL :D Fabio Fonseca · 1 year, 11 months ago

Log in to reply

@Fabio Fonseca Hi Fabio, we just enabled it so that Brazilian members are being charged USD, let me know if this clears up your issues with stripe. We are keen to find out whether this better serves our Brazilian members. Peter Taylor Staff · 1 year, 11 months ago

Log in to reply

@Peter Taylor worked like a charm. thank you! Fabio Fonseca · 1 year, 11 months ago

Log in to reply

@Fabio Fonseca Hooray! Silas Hundt Staff · 1 year, 10 months ago

Log in to reply

@Calvin Lin Sudeep Salgia · 1 year, 11 months ago

Log in to reply

×

Problem Loading...

Note Loading...

Set Loading...