Help needed to upgrade to Brilliant2 Brilliant^2 .

Guys I'm trying to upgrade to Brilliant2 Brilliant^2 but on payment page when I click on Pay button, it says This card was declined . I'm using a debit card for payment. Could anyone please help me. Plz reshare this post so that someone who knows the reason why is this happening can help me. Thanks in advance!

I have attached a screenshot of the reply I get when I click on Pay button.

Note by Kunal Joshi
4 years, 7 months ago

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  Easy Math Editor

This discussion board is a place to discuss our Daily Challenges and the math and science related to those challenges. Explanations are more than just a solution — they should explain the steps and thinking strategies that you used to obtain the solution. Comments should further the discussion of math and science.

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@Suyeon Khim

Mehul Arora - 4 years, 7 months ago

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I have messaged Calvin about it. Don't worry.

Krishna Ar - 4 years, 7 months ago

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Thanks a lot!! ¨ \ddot\smile

Kunal Joshi - 4 years, 7 months ago

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Hi Kunal,

So sorry you had to see that screen, there is likely nothing wrong with your card. In our experience Indian banks are extremely reluctant to approve international online purchases through debit cards. Our Indian members experience more success purchasing Brilliant Squared using either credit cards or debit cards specificaly approved for online purchases.

One extra thing you could try is if you have an android device, you could log onto the the app, and try to purchase using a google wallet. This sometimes has a higher success rate than processing a debit card through stripe in India.

We are working to enable additional indian payment options in the next month(net banking and paytm wallet). When that is live there will be yet another option.

So sorry for your inconvenience.

Peter Taylor Staff - 4 years, 7 months ago

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Thank you very much! @Peter Taylor

Kunal Joshi - 4 years, 7 months ago

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So what happened ? Why haven't you still upgraded to B2B^{2} ?

Why do you seem so small in your profile pic ? Is it from when you were younger ?

Looks like I have asked you a lot of questions ! :P

A Former Brilliant Member - 4 years, 7 months ago

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@A Former Brilliant Member Im not able to pay through Google wallet either buddy! :( I think I have to wait till Brilliant team allows upgrade through paytm or netbanking as I have done some successfull transaction through them.

And the profile pic you see is of 10th class science exhibition held in our school i.e. two years ago! No wonder why I look younger in it. :)

Kunal Joshi - 4 years, 7 months ago

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@Kunal Joshi ¨\huge \ddot\smile

A Former Brilliant Member - 4 years, 7 months ago

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@A Former Brilliant Member Are you on Facebook?

Kunal Joshi - 4 years, 7 months ago

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@Kunal Joshi No , I am currently just on Google Plus .

A Former Brilliant Member - 4 years, 7 months ago

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