Question about claiming lanyards.

I'm not sure if this is the best place for this type of question, but support @ brilliant.org hasn't answered my e-mails, so I figure I'd give it a shot.

Over a month ago, I ordered a brilliant lanyard (level 4) and to this day, it has yet to come. I understand the lanyards get shipped out every two weeks, but this seems like a long time for delivery, or is this just normal? (If it helps, the colours hadn't changed when I ordered my lanyard, level 4 was green, not purple, so maybe the change in colour had something to do with lanyards.) I'm not sure where else I can address this problem, so can anyone help me here?

#Support

$</code> ... <code>$ $< / c o d e > . . . < c o d e >$ ."> Easy Math Editor

Markdown	Appears as
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`bold` or `__bold__`	bold
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1. numbered 2. list	numbered list
Note: you must add a full line of space before and after lists for them to show up correctly
paragraph 1 paragraph 2	paragraph 1 paragraph 2
`[example link](https://brilliant.org)`	example link
`> This is a quote`	This is a quote
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Math	Appears as
Remember to wrap math in $</span> ... <span>$ or $</span> ... <span>$ to ensure proper formatting.
`2 \times 3`	$2 \times 3$
`2^{34}`	$2^{34}$
`a_{i-1}`	$a_{i-1}$
`\frac{2}{3}`	$\frac{2}{3}$
`\sqrt{2}`	$\sqrt{2}$
`\sum_{i=1}^3`	$\sum_{i=1}^3$
`\sin \theta`	$\sin \theta$
`\boxed{123}`	$\boxed{123}$

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it as same problem with me

Insan Budiman Mahdar - 5 years, 6 months ago

Why does no one answer our questions? :(

Từ Thiện Nguyễn Văn - 5 years, 6 months ago

i don't know :(

Insan Budiman Mahdar - 5 years, 6 months ago

Like you, I claimed a T-shirt and received an email asking me to choose size on September 27, 2013. I thought Brilliant was so thoughful, but I don't know why I still have not seen any sign from Brilliant now. Could Brilliant answer our wonders, please?

Từ Thiện Nguyễn Văn - 5 years, 6 months ago

Did you got some message about the brilliant T-shirt that when it is going to be shipped?

Divyansh Singhal - 5 years, 6 months ago

No. I just have got the only email asking me to choose size for T-shirt.

Từ Thiện Nguyễn Văn - 5 years, 6 months ago

i have the same problem with the T-shirt, though I claimed it even earlier on 24 July, 2013...

Ryan Phua - 5 years, 6 months ago

UPDATE: I received an e-mail informing me the lanyard has been shipped. We'll see how long it takes

Noah Bolohan - 5 years, 6 months ago

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Question about claiming lanyards.

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