I'm not sure if this is the best place for this type of question, but support @ brilliant.org hasn't answered my e-mails, so I figure I'd give it a shot.

Over a month ago, I ordered a brilliant lanyard (level 4) and to this day, it has yet to come. I understand the lanyards get shipped out every two weeks, but this seems like a long time for delivery, or is this just normal? (If it helps, the colours hadn't changed when I ordered my lanyard, level 4 was green, not purple, so maybe the change in colour had something to do with lanyards.) I'm not sure where else I can address this problem, so can anyone help me here?

Note by Noah Bolohan
5 years, 1 month ago

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it as same problem with me

- 5 years, 1 month ago

Why does no one answer our questions? :(

- 5 years, 1 month ago

i don't know :(

- 5 years, 1 month ago

Like you, I claimed a T-shirt and received an email asking me to choose size on September 27, 2013. I thought Brilliant was so thoughful, but I don't know why I still have not seen any sign from Brilliant now. Could Brilliant answer our wonders, please?

- 5 years, 1 month ago

Did you got some message about the brilliant T-shirt that when it is going to be shipped?

- 5 years, 1 month ago

No. I just have got the only email asking me to choose size for T-shirt.

- 5 years, 1 month ago

i have the same problem with the T-shirt, though I claimed it even earlier on 24 July, 2013...

- 5 years, 1 month ago

UPDATE: I received an e-mail informing me the lanyard has been shipped. We'll see how long it takes

- 5 years, 1 month ago