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Question about claiming lanyards.

I'm not sure if this is the best place for this type of question, but support @ brilliant.org hasn't answered my e-mails, so I figure I'd give it a shot.

Over a month ago, I ordered a brilliant lanyard (level 4) and to this day, it has yet to come. I understand the lanyards get shipped out every two weeks, but this seems like a long time for delivery, or is this just normal? (If it helps, the colours hadn't changed when I ordered my lanyard, level 4 was green, not purple, so maybe the change in colour had something to do with lanyards.) I'm not sure where else I can address this problem, so can anyone help me here?

Note by Noah Bolohan
3 years, 8 months ago

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it as same problem with me Insan Budiman Mahdar · 3 years, 8 months ago

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@Insan Budiman Mahdar Why does no one answer our questions? :( Từ Thiện Nguyễn Văn · 3 years, 7 months ago

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@Từ Thiện Nguyễn Văn i don't know :( Insan Budiman Mahdar · 3 years, 7 months ago

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UPDATE: I received an e-mail informing me the lanyard has been shipped. We'll see how long it takes Noah Bolohan · 3 years, 7 months ago

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i have the same problem with the T-shirt, though I claimed it even earlier on 24 July, 2013... Ryan Phua · 3 years, 7 months ago

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Like you, I claimed a T-shirt and received an email asking me to choose size on September 27, 2013. I thought Brilliant was so thoughful, but I don't know why I still have not seen any sign from Brilliant now. Could Brilliant answer our wonders, please? Từ Thiện Nguyễn Văn · 3 years, 8 months ago

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@Từ Thiện Nguyễn Văn Did you got some message about the brilliant T-shirt that when it is going to be shipped? Divyansh Singhal · 3 years, 7 months ago

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@Divyansh Singhal No. I just have got the only email asking me to choose size for T-shirt. Từ Thiện Nguyễn Văn · 3 years, 7 months ago

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