Question about claiming lanyards.

I'm not sure if this is the best place for this type of question, but support @ brilliant.org hasn't answered my e-mails, so I figure I'd give it a shot.

Over a month ago, I ordered a brilliant lanyard (level 4) and to this day, it has yet to come. I understand the lanyards get shipped out every two weeks, but this seems like a long time for delivery, or is this just normal? (If it helps, the colours hadn't changed when I ordered my lanyard, level 4 was green, not purple, so maybe the change in colour had something to do with lanyards.) I'm not sure where else I can address this problem, so can anyone help me here?

#Support

Easy Math Editor

This discussion board is a place to discuss our Daily Challenges and the math and science related to those challenges. Explanations are more than just a solution — they should explain the steps and thinking strategies that you used to obtain the solution. Comments should further the discussion of math and science.

When posting on Brilliant:

Use the emojis to react to an explanation, whether you're congratulating a job well done , or just really confused .
Ask specific questions about the challenge or the steps in somebody's explanation. Well-posed questions can add a lot to the discussion, but posting "I don't understand!" doesn't help anyone.
Try to contribute something new to the discussion, whether it is an extension, generalization or other idea related to the challenge.
Stay on topic — we're all here to learn more about math and science, not to hear about your favorite get-rich-quick scheme or current world events.

Markdown	Appears as
`italics` or `_italics_`	italics
`bold` or `__bold__`	bold
- bulleted - list	bulleted list
1. numbered 2. list	numbered list
Note: you must add a full line of space before and after lists for them to show up correctly
paragraph 1 paragraph 2	paragraph 1 paragraph 2
`[example link](https://brilliant.org)`	example link
`> This is a quote`	This is a quote
# I indented these lines # 4 spaces, and now they show # up as a code block. print "hello world"	# I indented these lines # 4 spaces, and now they show # up as a code block. print "hello world"

Math	Appears as
Remember to wrap math in `$` ... `$` or `\[` ... `\]` to ensure proper formatting.
`2 \times 3`	$2 \times 3$
`2^{34}`	$2^{34}$
`a_{i-1}`	$a_{i-1}$
`\frac{2}{3}`	$\frac{2}{3}$
`\sqrt{2}`	$\sqrt{2}$
`\sum_{i=1}^3`	$\sum_{i=1}^3$
`\sin \theta`	$\sin \theta$
`\boxed{123}`	$\boxed{123}$

Comments

Sort by:

Top Newest

it as same problem with me

Insan Budiman Mahdar - 6 years, 1 month ago

Why does no one answer our questions? :(

Từ Thiện Nguyễn Văn - 6 years, 1 month ago

i don't know :(

Insan Budiman Mahdar - 6 years, 1 month ago

Like you, I claimed a T-shirt and received an email asking me to choose size on September 27, 2013. I thought Brilliant was so thoughful, but I don't know why I still have not seen any sign from Brilliant now. Could Brilliant answer our wonders, please?

Từ Thiện Nguyễn Văn - 6 years, 1 month ago

Did you got some message about the brilliant T-shirt that when it is going to be shipped?

Divyansh Singhal - 6 years, 1 month ago

No. I just have got the only email asking me to choose size for T-shirt.

Từ Thiện Nguyễn Văn - 6 years, 1 month ago

i have the same problem with the T-shirt, though I claimed it even earlier on 24 July, 2013...

Ryan Phua - 6 years, 1 month ago

UPDATE: I received an e-mail informing me the lanyard has been shipped. We'll see how long it takes

Noah Bolohan - 6 years, 1 month ago

Math	Appears as
Remember to wrap math in `\(` ... `\)` or `\[` ... `\]` to ensure proper formatting.
`2 \times 3`	$2 \times 3$
`2^{34}`	$2^{34}$
`a_{i-1}`	$a_{i-1}$
`\frac{2}{3}`	$\frac{2}{3}$
`\sqrt{2}`	$\sqrt{2}$
`\sum_{i=1}^3`	$\sum_{i=1}^3$
`\sin \theta`	$\sin \theta$
`\boxed{123}`	$\boxed{123}$