# Reporting A Problem - The Next Generation

Based on the feedback that we received as people reported problems, we have made some changes to the system. You are encouraged to try it out here.

The main changes are:

1. Able to report a problem without forfeiting the ability to answer the problem. You will still have to forfeit your tries in order to view replies / other reports.

2. "View Reports" button is available on the solution interface too. In the past, we only had it on the main problem interface, and so some people were unable to get to it.

3. Those who still have tries left are prevented from accessing the report forum unless they make a report.

4. Updated the phrasing from "Disputes" to "Reports", which is friendlier.

5. Updated the phrasing on the Report Forum from "Valid Report" to "Pending Report", since not all unresolved reports are valid. Instead, they are pending review (by the problem creator, or a moderator).

Do you have any comments or feedback on these changes?

Note by Calvin Lin
3 years, 4 months ago

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## Comments

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Top Newest

Just wanted to commend you and "the team" on the updated reporting mechanism. It has all the options one could ask for; it is quite evident that a great deal of thought and planning has gone into it. Given the participatory nature of this site, having an excellent feedback system is crucial, and I believe that you have met that requirement with flying colors. :)

- 3 years, 4 months ago

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In trying out the new problem reporting format, I recently fixed a problem with the author's cooperation

So, do you know triangle?

but the flag is still up. What's the protocol for taking down the flag once a problem is fixed by by the author or a moderator?

- 3 years, 4 months ago

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Once I confirmed that this report system is working nicely, I will allow for moderators to help resolve reports, which will allow for a much quicker response.

Currently, I review the reports every day or so, and work to resolve them as I can.

Thanks, I have resolved the report on the problem "So, do you know triangle".

Staff - 3 years, 4 months ago

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Let me please congratulate Brilliant for having made such steady progress in improving the quality of the posted problems. I'll continue to do what I'm able to help.

- 3 years, 4 months ago

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How or when is a dispute/report settled in the new system?

- 3 years, 4 months ago

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Currently, I review the reports every day or so, and work to resolve them as I can.

I will be working on a way for the moderators to resolve reports, which would allow for a much quicker response.

Staff - 3 years, 4 months ago

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Sir see my question - beautifully awesome it has been reported i don't know why

- 3 years, 4 months ago

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You can click on the "View reports" link, that is available in the "dot dot dot" menu, or also on the flag itself.

Staff - 3 years, 4 months ago

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