Subscription & Billing

Can I gift a Brilliant subscription to someone else?

Absolutely! To gift a Brilliant Premium subscription: Go to Gift Brilliant Premium. Choose the desired subscription duration (1 month, 1 year, or lifetime). Enter the recipient's email and a personalized message. Finalize the payment to send the gift.

Does Brilliant offer any discounts?

Brilliant occasionally provides discounts on our annual Premium plans. Since these are primarily communicated via push and email notifications, be sure to enable notifications to be kept up to date on our latest offers. Discounts usually apply automatically via sponsorship or promotional links, displaying the reduced price during checkout.

Does Brilliant offer any free trials?

Yes, Brilliant offers free trials to all new users so they can experience Brilliant Premium before subscribing. During the free trial period, you'll enjoy unlimited, ad-free access to all of Brilliant's content. How to start your free trial Sign up: Create a new Brilliant account on our website or through the mobile app. Start the trial: For 48 hours upon signup, the option to start a trial will be visible on your home page. You can also visit the Premium page and select the available free trial option. Add payment info: Provide your payment details to activate the trial. During the trial period You will not be billed during the trial period. We'll send you an email notification reminding you when your trial is coming to an end. If you do not cancel before the trial ends, your subscription will automatically convert to an annual Premium plan, and you will be charged accordingly. Canceling your trial To avoid being charged, you must cancel your trial at least 24 hours before it ends, regardless of where you signed up. Web subscriptions: Visit your Subscription Settings and select "End Trial." You’ll retain Premium access for the remainder of the trial period. Mobile app subscriptions: If you started your trial via the Apple App Store or Google Play Store, follow the app store’s cancellation process at least 24 hours before the trial ends to ensure it's processed in time. Missed the free trial offer? No worries. If you missed the 48-hour window but are still interested in exploring Brilliant Premium, please contact our support team at support@brilliant.org, and we'll see what we can do.

How do I cancel my Brilliant Premium subscription?

Canceling your Brilliant Premium subscription depends on where you initially purchased it If you purchased through Brilliant directly Log in at brilliant.org. Go to Subscription Settings. Click Cancel Subscription. Note: selecting Cancel Subscription will prevent future charges; you’ll retain Premium access until the end of your billing period. If you’re eligible for a refund, you’ll see a Cancel and Refund option—select it to end your subscription and receive a refund on your last charge. For full details, see our refund policy in the Terms of Use. If you purchased through the Apple App Store (iOS) Open Settings → tap your name → Subscriptions. Select Brilliant → Cancel Subscription and confirm. Refunds must be requested through Apple. (See Apple’s guide) If you purchased through the Google Play Store (Android) Open the Play Store → tap your profile icon → Payments & Subscriptions → Subscriptions. Select Brilliant → Cancel Subscription and confirm. Refunds must be requested through Google Play. (See Google Play’s guide) Need Assistance? If you encounter any issues during the cancellation process or have further questions, please contact our Support Team at support@brilliant.org. We’re here to help and will aim to respond within 48 hours.

How do I get a refund?

_Please note:_ _We do not offer refunds, per our __Terms of Use__. You are welcome to reach out to us about exceptional circumstances, which we will consider on a case-by-case basis, but we most likely will not be able to grant a refund._ If you're seeking a refund for your Brilliant Premium subscription, the process varies depending on where you made the purchase: For web purchases: Access your account settings: Log into your Brilliant account on our website and navigate to your Subscription Settings. Request a refund: If your purchase qualifies for a self-serve refund, you'll see the option to request a refund. For more details about our refund policy, please see our Terms of Use. For purchases through an app store: If you subscribed to Brilliant Premium via the Apple App Store or Google Play Store, refund requests must be directed through the respective store: Apple App Store: Visit Apple's Report a Problem page and sign in with your Apple ID. Select "Request a refund" and choose the reason for your request. Select the Brilliant subscription and submit your request. For more details, refer to Apple's official support page. Google Play Store: Open the Google Play Store and navigate to your account. Go to "Order History" and find the Brilliant subscription. Select "Request a refund" or "Report a problem" and choose the appropriate option. For more information, visit Google Play's refund policy page. Need Assistance? If you encounter any issues during the refund process or have questions about your eligibility, please contact our Support Team at support@brilliant.org. _Note: Initiating a chargeback dispute with your bank will lock the payment, which will limit our ability to assist. The length of the chargeback dispute review process varies by bank but could take up to 60 days. It's advisable to follow the refund procedures outlined above before contacting your bank._

What is Brilliant Premium, and how do I subscribe?

All Brilliant Premium plans unlock unlimited, ad-free access to all Brilliant content on our platform. Users can select from the following options: Annual individual plan: pay once/year at a discounted monthly rate; best value for individuals Monthly individual plan: pay monthly; offers the most flexibility Annual group plan: great for groups of 3 or more; everyone gets their own account, at a discounted rate. _See __here__ for more information about our group plans._ To subscribe, visit the Premium Subscription Page to compare prices, select your plan, and enter payment details. If you have any further questions, please reach out to support@brilliant.org and our team will be happy to discuss your options.

What’s the Brilliant Group Plan?

The Brilliant Group Plan is an annual Premium subscription designed for groups of 3 to 50 individuals, such as families, friends, or teams, offering a discounted per-seat rate compared to our regular Premium subscription. For groups larger than 50 people, please reach out to support@brilliant.org for custom pricing options. Each member receives their own Premium account with full access to Brilliant’s interactive courses in math, science, and computer science. Getting Started Determine the number of members for your group. Visit our Group Plans page to select and purchase the appropriate plan. After purchase, invite members by entering their email addresses. They can be either new or existing Brilliant users (provided they don't already have an existing Premium account). Use the Subscription Settings to oversee and adjust your group's composition. Member Management The administrator is the individual who purchases the plan and is included as one of the members. They manage the subscription and receive all payment-related information. Administrators can add or remove members as needed. Removing a member opens up an additional spot in your plan. Adding members to a full group plan is only available upon renewal, which occurs annually. As always, please reach out to support@brilliant.org with any additional questions.

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