We’ve seen a number of issues raised by members regarding problems with incorrect answers. We have been doing a lot of work behind the scenes to make flagging and moderation much better on Brilliant. I wanted to share our philosophy behind the work, and let you know what to expect in the coming weeks.
We started Brilliant to create a community for ambitious minds, where members could create and share interesting problems, notes, and sets. We kickstarted that community by developing a small arsenal of problems that we liked and thought were interesting, and publishing them to Brilliant for anyone who wanted to solve and discuss those problems. However, we knew that the best problems that our small team could create would be no match for the best problems created by a community of hundreds of thousands of active, very smart members.
Part of our task is to surface the best items for you. Like Tumblr, anyone can post anything on Brilliant, and we can’t guarantee that it will all be good. But we can put measures in place to quickly hide problems and notes that are irrelevant, spam, or wrong, and highlight the ones that are excellent and deserve to be shared.
How moderation will work
- When multiple users flag a problem, the problem will automatically display a banner that says “This problem may not be trustworthy”.
- If the author believes that the problem is correct and it should not have been flagged, the author will be able to ask a Moderator to arbitrate the dispute.
- The author may acknowledge that the problem is incorrect, and either delete the problem, or edit the problem and ask a Moderator to remove the banner. All users whose ratings changed on the problem will have their ratings automatically restored.
- If the author does not take any action within a few days, all users whose ratings changed on the problem will have their ratings automatically restored. The author may still get the banner removed, edit the problem, or delete the problem, but further actions will not affect the ratings of the people who tried the problem.
- We will offer qualified users god-like powers to moderate various domains of Brilliant.
- Moderators will have 1-click ability to ban or promote items, and the ability to ban users. You will be rewarded by a fresh feeling each morning when you wake up to make the world a more orderly and informed place, early access to new features, and some other awesome secret perks.
- We will notify users in a notifications menu about ratings restorations from incorrect problems.