If you need a break or want to leave Brilliant, you can take the following steps to deactivate or delete your account:
Log in
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Web: Visit brilliant.org and log in.
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Mobile: Open the Brilliant app on iOS or Android and log in.
Navigate to the account settings page
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Web: Click on the menu bar in the top-right corner and select "Settings."
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Mobile: Tap the "You" icon on the right side of the bottom navigation bar, tap the gear icon in the upper-right corner, and select "Account"
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(Optional) Export your data: If you’d like a copy of your progress and other data, click "Export your data" before proceeding.
Click "Deactivate or delete account”
Deactivate (reversible): Temporarily lock your account without losing data.
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To reactivate, email support@brilliant.org.
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Delete (irreversible): Permanently delete your account and associated data in accordance with our Privacy Policy.
Important Notes:
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Deleting your Brilliant account does not automatically cancel an active subscription. Please cancel your subscription first to avoid future charges.
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For security reasons, we require that users complete these steps themselves while logged in. This allows us to verify that the request comes from the account owner and helps prevent unauthorized deletion requests.
If you encounter any issues, contact support@brilliant.org.